← All in One Practice

Support

We’re a small team and we read every message. We aim to respond to support requests and reports of abuse within 24 hours.

Email us

contact@pinenode.com

Include your device model and iOS version if you’re reporting a bug.

Send an email

Frequently asked questions

How do I change my instrument?

Go to Profile → Settings → Instrument. The tuner and community feed adapt to the instrument you choose.

Where is the tuner?

Open the Practice tab — the Tuner and Metronome buttons are near the top. Both are also in the “…” menu in the top-right.

How do the record modes work?

On the practice screen you can pick Record (saves audio you can play back and share), Notes (shows the notes you play in real time, nothing is saved), or Timer (just tracks practice time).

How do I get feedback on a recording?

Record a practice session, open it from the Recordings tab, and tap Ask for feedback. Choose who can see it — friends, one person, or the whole community — say what it’s for and your level, and others can listen and leave a comment or a rating.

How do I report or block someone?

On any post, open the “…” menu and choose Report post or Block. Blocked accounts’ posts and comments are hidden from you; manage them in Profile → Account → Blocked Accounts.

How does the streak work?

Set a daily routine in Goals. Practice at least once on a scheduled day to keep your streak; rest days don’t break it.

What’s in Pro, and how do I manage it?

Pro adds iCloud backup of every recording, unlimited feedback requests, private and friends-only feedback, unlimited goals, and saving other players’ recordings. Manage or cancel your subscription in the iOS Settings app under your name → Subscriptions. To restore a purchase on a new device, open the Pro screen and tap Restore Purchases.

How do I back up or restore my recordings?

With Pro, turn on Profile → Settings → Recordings & iCloud backup. On a new device, sign in and use Restore from iCloud on the same screen.

How do I delete my account?

Profile → Account → Delete Account. This permanently removes your profile, posts, shared recordings, goals, friends, and reviews. It cannot be undone. Deleting your account does not automatically cancel an active subscription — cancel that in the iOS Settings app.

The microphone isn’t working.

Open the iOS Settings app → All in One Practice → enable Microphone. The tuner and recording need it.


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